Frequently Asked
Questions

Cryotherapy, derived from the Greek words "cryo" (cold) and "therapy" (cure), is a cutting-edge treatment that uses extremely cold temperatures to promote healing and wellness. It has been used for decades by elite athletes and medical professionals worldwide.

At Recovery Plus, we specialize in localized cryotherapy, which targets specific areas of your body rather than exposing your entire body to cold temperatures. This approach is safer, more comfortable, and can be more effective for treating specific concerns like muscle soreness, joint pain, or inflammation.

Localized cryotherapy works through a three-stage biological response:

• Vasoconstriction: The extreme cold causes blood vessels to constrict, reducing blood flow to the area. This decreases inflammation and numbs pain receptors.
• Vasodilation: As your body warms back up, blood vessels rapidly dilate, flooding the treated area with oxygen-rich blood and essential nutrients.
• Natural healing response: Your body releases endorphins (natural painkillers), flushes out metabolic waste, and triggers accelerated cellular repair.

We use professional-grade equipment to apply controlled cold (around -20F to -40F) directly to targeted areas for 60 seconds per treatment zone. This concentrated approach delivers powerful results without the discomfort of whole-body exposure.

Yes, localized cryotherapy is very safe when administered by trained professionals using proper equipment. Recovery Plus uses professional-grade cryotherapy devices and follows strict safety protocols.

However, cryotherapy may not be suitable for everyone. We recommend consulting with your healthcare provider before treatment if you have:

• Raynaud's disease or cold sensitivity
• Severe hypertension (uncontrolled high blood pressure)
• Heart conditions or pacemakers
• Pregnancy
• Open wounds or skin conditions in the treatment area
• Neuropathy or impaired sensation

Before your first session, we'll conduct a brief health screening to ensure cryotherapy is appropriate for you.

Localized cryotherapy can target virtually any area of your body where you experience pain, soreness, or inflammation. Common treatment areas include:

• Joints: Knees, shoulders, elbows, ankles, wrists, hips
• Muscles: Back, neck, calves, quadriceps, hamstrings, biceps
• Face: Our Cryo Facial targets the face and neck for skin rejuvenation
• Problem areas: Any specific area causing discomfort

During your session, we'll work with you to identify and prioritize the areas that need the most attention based on your goals and concerns.

Cryo Facial: This treatment focuses specifically on the face and neck area. It's designed for skin rejuvenation, reducing puffiness, tightening pores, boosting collagen production, and giving you a refreshed, glowing appearance. Great for anti-aging, skin tone improvement, and that "fresh face" look before events.

Pain Relief Treatment: This service targets muscles, joints, and areas experiencing pain, soreness, or inflammation anywhere on your body. It's ideal for athletic recovery, chronic pain management, injury rehabilitation, and general muscle recovery.

Our pricing is designed to make professional cryotherapy accessible:

• Single Session: $35 per treatment
• 4-Pack: Save with bundled sessions
• 8-Pack: Even better value for regular users
• 12-Pack: Best per-session rate for packages
• 16-Pack: Maximum savings for committed clients

The more sessions you purchase upfront, the more you save per session. Visit our pricing page for detailed package pricing.

For those committed to regular recovery, our monthly subscriptions offer the best value:

• Bronze - $140/month: 4 sessions per month (great for maintenance)
• Silver - $250/month: 8 sessions per month (ideal for active individuals)
• Gold - $360/month: 12 sessions per month (best for athletes and intensive recovery)

Subscriptions can be paused or cancelled with 30 days notice. No long-term contracts required.

Yes! We want to make it easy for you to experience the benefits of cryotherapy.

This discount applies to both single sessions and your first package purchase. It's the perfect way to try cryotherapy and see why so many people are making it part of their wellness routine.

Booking is easy! You have several options:

• Online: Use our online booking system to select your service, choose a date and time, and complete your booking 24/7
• Phone: Call us at (707) 761-1528 to schedule directly
• Text: Send a text to (707) 761-1528 with your preferred time and we'll confirm
• Email: Reach out to schedule via email

We recommend booking at least 24-48 hours in advance to ensure availability, though same-day appointments may be available.

We provide mobile cryotherapy services throughout the greater Solano and Napa County areas. Our primary service locations include:

• Vacaville (our home base at 322 Parker Street)
• Napa
• Fairfield
• Vallejo
• Davis

We also serve surrounding areas and can accommodate special requests for corporate events, team training sessions, and group bookings. Contact us if you're outside our primary service area - we're happy to discuss options!

Session length depends on the treatment type and number of areas being treated:

• Cryo Facial: Approximately 15-20 minutes
• Single Area Pain Relief: Approximately 15 minutes
• Multiple Area Treatment: 20-30 minutes
• Full Recovery Session: Up to 30 minutes for comprehensive treatment

The actual cryotherapy application is brief (about 60 seconds per area), but we allow time for setup, consultation, and ensuring you're comfortable. First-time sessions may take slightly longer to allow for the intake process and health screening.

For localized cryotherapy, wear comfortable clothing that allows access to the treatment areas:

• For body treatments: Athletic wear, shorts, tank tops, or loose-fitting clothes work great. You'll only need to expose the specific area being treated.
• For Cryo Facial: No special attire needed - just come as you are. We recommend removing makeup for the best results.

Unlike whole-body cryotherapy chambers, you won't need to change into minimal clothing or wear protective gear. The localized nature of our treatments means you stay comfortable and covered throughout.

Yes! We understand that schedules change. Here's our policy:

• Rescheduling: You can reschedule your appointment at any time with at least 24 hours notice at no charge
• Cancellation: Cancellations made 24+ hours in advance receive a full refund or credit
• Late cancellation: Cancellations with less than 24 hours notice may be subject to a cancellation fee
• No-shows: Missed appointments without notice will be charged the full session rate

To cancel or reschedule, simply call or text us at (707) 761-1528, or use your account dashboard online.

No, cryotherapy should not be painful. Most clients describe the sensation as intense cold but not painful. Here's what you can expect:

• The first few seconds feel very cold as the treatment begins
• The area quickly becomes numb, reducing any discomfort
• Treatment only lasts about 60 seconds per area
• Most people find the experience surprisingly comfortable

If you ever feel uncomfortable during treatment, simply let us know and we can adjust or stop immediately. Your comfort is our priority.

The cryotherapy experience is unique! Here's a typical progression:

• Initial contact: A rush of cold air hits the treatment area
• 5-10 seconds: Intense cold sensation
• 15-30 seconds: The area begins to numb
• 30-60 seconds: Mostly numbness with mild cold sensation
• Immediately after: Tingling sensation as blood flow returns
• Minutes later: Warmth and often immediate pain relief

Many clients describe feeling energized and experiencing an endorphin rush after treatment. It's often compared to the refreshing feeling after a cold shower, but more targeted and therapeutic.

Localized cryotherapy typically reaches temperatures between -20F to -40F (-29C to -40C) at the treatment site.

This sounds extreme, but remember:

• The cold is applied for only about 60 seconds per area
• It's localized to specific spots, not your whole body
• The area quickly numbs, making it comfortable
• Our equipment is precisely controlled for safety

Localized cryotherapy is generally very well-tolerated with minimal side effects. Some clients may experience:

• Temporary redness: The treated area may appear pink or red for 15-30 minutes
• Tingling sensation: A pins-and-needles feeling as circulation returns
• Temporary numbness: May last a few minutes after treatment
• Slight swelling: Rare, but possible in some individuals

These effects typically resolve within minutes to hours. Serious side effects are extremely rare when treatment is administered properly. If you experience any unusual or prolonged symptoms, please contact us immediately.

Positive "side effects" often include: improved mood, increased energy, better sleep, and an overall sense of wellbeing!

Many clients experience benefits immediately or within hours of their first session:

• Immediate (0-30 min): Pain relief, reduced inflammation, endorphin rush
• Short-term (hours): Improved mobility, increased energy, better mood
• 24-48 hours: Reduced muscle soreness, improved recovery
• Cumulative (weeks): Long-lasting pain management, improved skin tone (facial), better sleep patterns

While many people notice immediate effects, the most significant benefits typically come with regular, consistent treatment. Think of it like exercise - one session helps, but a regular routine transforms your wellness.

Treatment frequency depends on your goals and lifestyle:

• Active athletes: 2-3 times per week during intense training
• Chronic pain management: 2-3 times per week initially, then 1-2 times for maintenance
• General wellness: 1-2 times per week
• Cryo Facial (skin benefits): Weekly or bi-weekly for best results
• Occasional recovery: As needed after workouts or for specific issues

Cryotherapy has been shown to provide relief and benefits for many conditions:

• Muscle recovery: Post-workout soreness, DOMS (delayed onset muscle soreness)
• Joint pain: Arthritis, bursitis, tendonitis
• Inflammation: Acute and chronic inflammatory conditions
• Sports injuries: Sprains, strains, contusions
• Back and neck pain: Muscle tension, minor injuries
• Skin conditions: Eczema, psoriasis (facial treatments)
• Migraines: Some clients report headache relief
• Fatigue: Increased energy and alertness

Note: While many people experience significant benefits, cryotherapy is not a medical treatment. Always consult your healthcare provider for medical conditions.

Our rewards program is designed to thank you for your loyalty! Here's how it works:

• Earn points: Get 1 point for every $1 spent on services and packages
• Bonus points: Earn extra points for referrals, reviews, and special promotions
• Redeem rewards: Use points for free sessions, discounts, and exclusive perks
• Member tiers: Reach higher tiers for additional benefits and multipliers

Visit our rewards page for complete program details and current point values.

You can check your points balance several ways:

• Online dashboard: Log into your account dashboard to see your current balance, transaction history, and available rewards
• Email receipts: Your points balance is included on every receipt
• Ask us: We can look up your balance anytime during your appointment or via phone/text

Points are automatically added to your account after each purchase. If you believe there's an error with your points, please contact us and we'll resolve it right away.

Absolutely! Cryotherapy makes a fantastic gift for anyone who values their health and wellness. Here are your gifting options:

• Gift cards: Purchase digital or physical gift cards in any amount
• Session packages: Buy a package that can be transferred to someone else
• Subscription gift: Cover someone's first month (or more) of subscription

Gift cards never expire and can be used for any of our services. To purchase a gift or transfer sessions, contact us at (707) 761-1528 or visit our contact page.